The Cinch Blog

Customers Missing Appointments? Keep Them on Track with Automated Reminders

Written by Erica Miller | August 27, 2024

No-Show Appointments Hurt Your Bottom Line

Ever had a client book an appointment and then forget to show up? You prepare, you wait, and then...nothing. Not only is it frustrating, but no-show appointments also hurt your bottom line. For home service professionals, local business owners, and auto shop managers, every missed appointment is a lost opportunity for revenue.

 

Why Use Automated Reminders?

Automated reminders are the behind-the-scenes heroes of efficient scheduling. They work tirelessly without requiring any extra effort from you or your busy team.

 

Consumers that receive an SMS reminder for an appointment cancel less than 5% of the time, according to SpotOn.

 

Here’s why you should consider using automated reminders with Cinch:

  • Just-in-Time Messages: Timing is everything. Cinch ensures your customers receive reminders at the perfect moment, reducing the chances of forgotten appointments.
  • Repeat Transaction Calculator™: If your business relies on repeat customers, this tool is a game-changer. Cinch will automatically remind customers to return for their next service, helping to build customer retention and loyalty.
  • Increased Revenue from Repeat Customers: Did you know that repeat customers spend 67% more than new customers? Plus, 61% of small businesses say over half their revenue comes from repeat customers. Keeping your clients coming back can significantly boost your profits.

 

Explore Service Reminder Templates

Setting up automated reminders with Cinch is a breeze. It takes just a few minutes, and you’ll soon see your calendar filling up with fewer no-show appointments. Here's how Cinch makes it simple:

  • Ease of Use: With Cinch, you don't need to be a tech wizard to set up automated reminders. The platform is user-friendly and designed with busy professionals in mind.
  • Customizable Templates: Choose from a variety of service reminder templates that you can tailor to fit your brand's voice and style.
  • Seamless Integration: Cinch integrates easily into your existing workflow, ensuring that sending out reminders doesn’t add to your workload.

 

Increase Your Profit with a Full Service Calendar and Automated Reminders

Imagine a service calendar with fewer gaps and more bookings. Automated reminders with Cinch help ensure that your customers remember their appointments and keep coming back for more. By minimizing no-shows and encouraging repeat business, you’ll see an increase in profits and a more predictable revenue stream.

Ready to fill up your service calendar and boost your bottom line? Give Cinch a try today. Say goodbye to no-shows and hello to a thriving business with loyal, returning customers.