The Cinch Blog

HubSpot Isn’t Built for Local Businesses—Cinch Is, and Here's Why

Written by The Cinch Team | February 4, 2025

If you’re a local business or franchise struggling with HubSpot, you might feel like it’s not the right fit for your needs. That’s because HubSpot was primarily built with B2B companies in mind, which can make it challenging for businesses like yours to use effectively. Unlike HubSpot, Cinch is purpose-built for local businesses and franchises. 

 

Why HubSpot Falls Flat for Local Businesses   

It’s Complicated, Code-Heavy, and Expensive 

HubSpot may have some shiny bells and whistles, but using them often requires hiring specialists or paying for third-party solutions. Want to tweak your customer journeys? Better call the developers because HubSpot's custom code requirements will send your head spinning.   

Cinch? It offers dynamic automation with an intuitive drag-and-drop interface. No coding, no specialists, just you and your big ideas.   

Point-of-Sale (POS) Integration Is a Nightmare 

If you're relying on HubSpot to seamlessly sync POS data, I hate to break it to you—it’s not happening. HubSpot wasn’t built to prioritize POS integrations for B2C or multi-location businesses, meaning you’ll be stuck using clunky (and unreliable) workarounds.   

Enter Cinch. With robust POS integration capabilities, Cinch lets you manage and personalize customer data effortlessly, making customer engagement actually achievable.   

It’s Built for B2B, Not Local B2C or Franchises 

HubSpot works great for large B2B operations, but for local B2C companies, it’s overkill in all the wrong ways—and underwhelming where it matters most.   

Cinch, on the other hand, specializes in serving businesses like yours. Whether you’re a single-location coffee shop or a franchise with 100 stores, it’s designed to work for your needs.   

 

What Makes Cinch Your Go-To Solution?

With Cinch, you don’t need a Ph.D. in coding just to make small changes. From customer journeys to marketing campaigns, the drag-and-drop builder lets anyone on your team become an automation pro. 

Real-Time Data Insights = Real Results 

Native calculators and predictive tools in Cinch help you make data-backed decisions, from scheduling customer reminders to crafting perfectly timed email campaigns. Why guess when you can know? 

You Actually Get Support 

HubSpot’s support? Weeks of waiting for a response (if you’re lucky). Cinch’s support? Fast, friendly, and ready to help.

Simplified Pricing 

HubSpot’s pricing model is like a game of emotional roulette—hidden fees here, premium costs there. Cinch offers transparent pricing based on your business model, so you always know where you stand.   

 

Don’t Take Our Word for It

Marketing leaders are making the switch to Cinch for a reason. Mathew Andrews, the Director of Marketing at Ace Jiffy Lube (66 stores), summed it up perfectly: 

"HubSpot is really complicated, code-heavy, and you need a specialist to get anything done. Cinch distills all that into a drag-and-drop platform that pretty much anyone can use."   

And it’s not just about ease of use. From automating customer engagement to simplifying data management, Cinch transforms how businesses of all sizes operate.   

 

The Verdict   

If your local business or franchise has been struggling with HubSpot, it’s time to stop trying to force a square peg into a round hole. Cinch is the platform you need—one that’s designed for local businesses, with user-friendly tools, seamless integrations, and exceptional support.   

Skip the frustration, simplify the process, and start growing your business with Cinch today. Want to see how it works?   

Schedule Your Demo Now   

Because your local business deserves a tool that actually works for you!