The Conversation Lab

Explore the science of customer communication.

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  • Customer Data
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  • Customer Retention

Text to Close: 5 Best Practices for Boosting Sales with CRM Messaging

Effective communication is the cornerstone of closing sales, and one of the most powerful tools at y...

You Don’t Need 17 Marketing Tools, You Need Cinch

You’re a digital marketer juggling dozens of tools, each promising to revolutionize your strategy. I...

Still Personally Responding to Every Review? Automate and Save Your Sanity

Let’s talk about something that’s probably been eating up a lot of your time—responding to every sin...

Customers Missing Appointments? Keep Them on Track with Automated Reminders

No-Show Appointments Hurt Your Bottom Line Ever had a client book an appointment and then forget to ...

A Day-in-the-Life of the World’s Smartest Marketer

Intelligent people can solve complex problems every day. But smart people utilize smart tools to hel...

Cinch Honored with Prestigious MarTech Breakthrough Award

We are thrilled to announce our latest company win: Best 2024 Omnichannel Marketing Solution awarded...

Omnichannel Momentum: How to Win at Customer Retention

In the fast-paced world of service-based businesses, customer retention is paramount. But with so ma...

Time Is of the Essence: Introducing the 2024 Template Kit

In today’s competitive world, staying ahead means adapting quickly and efficiently. At Cinch, we hel...

Streamline Multi-Store Marketing: Unlock the Power of Customer Data

Running marketing campaigns for multiple store locations shouldn’t feel like a juggling act. But if ...

Save Time and Boost Efficiency with Marketing Automation: The Solo Marketers' Guide

Are you a solo marketer juggling multiple campaigns, customer engagements, and content creation task...

The Backbone of Marketing Success: Why Clean Customer Data Is Non-Negotiable

In the digital age, where data reigns supreme, marketing teams are like modern-day alchemists, turni...

How to Boost Profits with Data Driven Marketing: Webcast with Cinch CEO

Full Webcast Transcript Below Hannah: Hello. Good morning, everyone. And welcome to today's NOLN web...

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